We aim to process orders within 1-2 days however occasionally during busy periods please allow 3-5 working days. We use a mixture of Royal mail & Courier service depending on weight & size of the parcel.
Royal mail Tracked & Signed for, delivery time 1-2 days £5.00 - UK
Royal Mail Tracked & Signed for, delivery time 5-10 days £15.00 - Europe
Royal Mail Tracked & Signed for, delivery time 5-14 days £25.00 - Rest of the World
Note that customers residing outside of the European Union (EU) may be eligible to pay local customs or duty charges. This is not the responsibilty of 'Dolly'.
Check your fabric before cutting or washing - please contact us within 7 days os of purchasing if ther is a fault.
We can not except returns on cut or washed fabric.
Bespoke clothing orders are made to order not made to measure, it gives you the opportunity to return them to us if you are not satisfied.
Change of heart
If you are unhappy with your garment purchased, as long as it is returned in the same salable condition within 14 days of purchase. We are unable to reimburse cost of postage.